Charlotte Sports Performance and Rehab patients have the ability to make make online payments for their bills. Read below for additional information.
RESPONSIBILITY FOR PAYMENT:
I understand that I, personally, am financially responsible to Charlotte Sports Performance and Rehab for charges not covered by the assignment of insurance benefit.
BILLING: If you receive a bill from us, it is because we believe the balance is your responsibility. Please contact your insurance company first, if you think there is a problem. If you have any questions about your bill, please call our billing office immediately. If you cannot pay your entire balance, please call to make payment arrangements.
BILLING OFFICE: If you have questions in regard to any of your billing statements, our accounts receivable staff at Charlotte Sports Performance and Rehab are available to assist you. Please call 980-237-4016 or email FrontOffice@CharlotteSportsRehab.com
Reimbursement Overpayment Refund Process and Information: While Charlotte Sports Performance and Rehab makes all reasonable efforts to estimate the patient’s out of pocket or co-payment due at the time of service, occasionally overpayments may occur. If Charlotte Sports Performance and Rehab becomes aware of an overpayment or mistake in payment (either through Charlotte Sports Performance and Rehab'sdiscovery, or by notification by the patient, Charlotte Sports Performance and Rehab will process this overpayment either back to the patient or to the insurance, whichever is indicated. Refunds are processed every thirty days. Please let us know if you have an urgency for reimbursement.
***No other refunds will be made***